jilibet01 Privacy Policy

1. Introduction

1.1 This Privacy Policy applies to all personal data collected by jilibet01 through the jilibet01.asia website, mobile browser platform, customer support channels, and any other services operated by jilibet01 (collectively, the "Platform").

1.2 jilibet01 acts as the data controller in respect of personal data collected through the Platform. We are responsible for ensuring that your personal data is processed lawfully, fairly, and transparently in accordance with applicable data protection legislation, including the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.

1.3 This Privacy Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy. By registering an account or using the jilibet01 Platform, you acknowledge that you have read and understood this Privacy Policy.

1.4 If you have any questions about how jilibet01 handles your personal data, please contact us at [email protected] before using the Platform.

2. Personal Data We Collect

2.1 jilibet01 collects personal data that you provide directly to us, as well as data collected automatically when you use the Platform. The categories of personal data we collect include:

2.1 Registration & Account Data

• Full legal name
• Date of birth (for age verification purposes)
• Residential address (including city, province, and postal code)
• Email address
• Mobile phone number
• Username and encrypted password
• Nationality and country of residence

2.2 Identity Verification (KYC) Data

• Government-issued photo identification (e.g., Philippine National ID, passport, driver's licence)
• Proof of address documents
• Proof of payment method ownership
• Selfie or facial verification image (where required)

2.3 Financial & Transaction Data

• Deposit and withdrawal transaction records
• Payment method details (e.g., GCash account reference, BPI/BDO account details — stored in tokenised form only)
• Account balance history
• Bonus and promotional activity records

2.4 Gaming Activity Data

• Game session logs, including games played, bets placed, and outcomes
• Wagering history and patterns
• Responsible gaming tool usage (e.g., deposit limits, self-exclusion requests)

2.5 Technical & Usage Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Pages visited, time spent on the Platform, and navigation patterns
• Session timestamps and login history
• Cookie identifiers and similar tracking technologies

2.6 Communications Data

• Records of live chat conversations with jilibet01 support
• Email correspondence with jilibet01
• Feedback, complaints, and dispute records

3. How We Use Your Personal Data

3.1 jilibet01 uses the personal data we collect for the following purposes:

• Account Management: To create, maintain, and manage your jilibet01 account, including processing registrations, verifying your identity, and enabling you to access Platform features.
• Service Delivery: To provide the gaming, betting, and payment services available on the jilibet01 Platform, including processing deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, Visa, and Mastercard.
• Age & Identity Verification: To verify that you meet the minimum age requirement of 21 years and to comply with Know Your Customer (KYC) obligations.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, money laundering, and other illegal conduct on the Platform.
• Regulatory Compliance: To comply with applicable Philippine laws and regulations, including anti-money laundering (AML) requirements and data protection obligations.
• Customer Support: To respond to your enquiries, resolve disputes, and provide assistance through our 24/7 live chat and email support channels.
• Responsible Gaming: To monitor gaming activity for signs of problem gambling and to administer responsible gaming tools such as deposit limits and self-exclusion.
• Platform Improvement: To analyse usage patterns, conduct research, and improve the features, performance, and user experience of the jilibet01 Platform.
• Marketing Communications: To send you promotional offers, bonus notifications, and updates about jilibet01 services, where you have consented to receive such communications. You may opt out at any time.

4. Legal Basis for Processing

4.1 jilibet01 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual Necessity: Processing required to fulfil our obligations under the jilibet01 Terms & Conditions, including account management and payment processing.
• Legal Obligation: Processing required to comply with applicable laws and regulations, including KYC, AML, and age verification requirements.
• Legitimate Interests: Processing necessary for fraud prevention, platform security, and service improvement, where such interests are not overridden by your data protection rights.
• Consent: Processing based on your explicit consent, including marketing communications and the use of non-essential cookies. You may withdraw consent at any time without affecting the lawfulness of prior processing.

5. Data Sharing & Disclosure

5.1 jilibet01 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only where necessary and lawful:

• Payment Processors: Third-party payment service providers (including GCash, PayMaya, BPI, BDO, Metrobank, Visa, and Mastercard) who process transactions on our behalf, subject to strict data processing agreements.
• Game Providers: Licensed third-party game software providers who supply the games available on the jilibet01 Platform, where necessary for game delivery and integrity verification.
• Identity Verification Services: Third-party KYC and age verification service providers engaged to assist with regulatory compliance obligations.
• Regulatory Authorities: Philippine government agencies and regulatory bodies, including law enforcement authorities, where we are legally required to disclose personal data.
• Fraud Prevention Services: Third-party fraud detection and anti-money laundering service providers engaged to protect the integrity of the Platform.
• IT & Infrastructure Providers: Cloud hosting, data storage, and technical service providers who process data on our behalf under binding data processing agreements.

5.2 All third parties with whom jilibet01 shares personal data are required to handle such data in accordance with applicable data protection laws and are prohibited from using it for any purpose other than the specific service they provide to jilibet01.

6. Data Retention

6.1 jilibet01 retains your personal data for as long as your account remains active and for such additional period as is necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

6.2 In general, account data and transaction records are retained for a minimum of five (5) years following account closure, in accordance with Philippine anti-money laundering regulations. KYC documentation may be retained for longer periods where required by law.

6.3 Where personal data is no longer required for any lawful purpose, jilibet01 will securely delete or anonymise it in accordance with our internal data retention procedures.

7. Your Data Rights

7.1 Under the Philippine Data Privacy Act of 2012, you have the following rights in respect of your personal data held by jilibet01:

• Right to Access: You may request a copy of the personal data jilibet01 holds about you.
• Right to Correction: You may request that inaccurate or incomplete personal data be corrected or updated.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Object: You may object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Data Portability: You may request that your personal data be provided to you in a structured, commonly used, and machine-readable format.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

7.2 To exercise any of the above rights, please contact the jilibet01 support team via live chat or at [email protected]. We will respond to all verified requests within thirty (30) days. We may require proof of identity before processing your request.

7.3 If you are not satisfied with how jilibet01 has handled your personal data, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

8. Cookies & Tracking Technologies

8.1 jilibet01 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device that help us recognise you, remember your preferences, and analyse how the Platform is used.

8.2 The types of cookies used by jilibet01 include:

• Essential Cookies: Necessary for the Platform to function correctly, including session management and security features. These cannot be disabled.
• Analytical Cookies: Used to collect anonymised data about how users interact with the Platform, helping us identify areas for improvement.
• Functional Cookies: Used to remember your preferences and personalise your experience on the jilibet01 Platform.
• Marketing Cookies: Used to deliver relevant promotional content, where you have consented to receive marketing communications.

8.3 You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the jilibet01 Platform.

9. Data Security

9.1 jilibet01 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the jilibet01 Platform
• Encryption of sensitive data at rest, including payment method details and identity documents
• Strict access controls limiting employee access to personal data on a need-to-know basis
• Regular security audits and vulnerability assessments
• Two-factor authentication options for account access
• Secure data centres with physical access controls

9.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jilibet01 will notify the National Privacy Commission and affected individuals in accordance with applicable legal requirements.

9.3 While jilibet01 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your jilibet01 login credentials.

10. Children's Privacy

10.1 The jilibet01 Platform is strictly intended for individuals aged 21 years and above. jilibet01 does not knowingly collect personal data from persons under the age of 21. If we become aware that personal data has been collected from a person under 21, we will immediately close the associated account and delete the relevant data.

10.2 If you believe that a minor has registered on the jilibet01 Platform, please contact us immediately at [email protected] so that we can take appropriate action.

11. Third-Party Links

11.1 The jilibet01 Platform does not contain links to third-party websites for general browsing purposes. Where third-party services are integrated into the Platform (such as payment processors), those services are governed by their own privacy policies. jilibet01 is not responsible for the privacy practices of third-party service providers beyond the data processing agreements in place.

12. Updates to This Privacy Policy

12.1 jilibet01 reserves the right to update or modify this Privacy Policy at any time. The most current version will always be available on this page, with the "Last Updated" date revised accordingly.

12.2 Where changes to this Privacy Policy are material, jilibet01 will notify registered players via email or through a prominent notice on the Platform. Your continued use of the jilibet01 Platform following notification of changes constitutes your acceptance of the revised Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way jilibet01 handles your personal data, please contact our Data Protection team:

• Email: [email protected]
• Live Chat: Available 24/7 via the jilibet01 Platform
• Support Hours: 24 hours a day, 365 days a year

We aim to acknowledge all privacy-related enquiries within 48 hours and to resolve them within 30 days. For urgent data security concerns, please use our live chat service for the fastest response.